Case Study
case study
Centralizing IT Management
Marketing Agency
Client
A renowned Canadian-based marketing, communications, and public relations agency with expansive operations across North America in seven different offices.
The challenge
After undergoing a merger of six independent agencies, our client was hindered by a patchwork of siloed IT infrastructure and support channels that were managed inefficiently. Each subsidiary operated on different platforms, leading to increased costs, inconsistent support, and slowed processes. Venture was approached to help the client centralize their IT management across these six agencies, each with their own unique organizational culture, legacy systems, and business priorities.
Our solution
Venture implemented a comprehensive IT management system that centralized and streamlined the client’s disparate IT infrastructures into a cohesive framework. By integrating their systems and enhancing communication channels across the agency, Venture was able to seamlessly transition to becoming their primary managed IT provider, and drive significant operational efficiencies across the organization’s IT. Our approach was as follows:
Discovery and Assessment - Conducted a thorough evaluation of the agency's legacy IT systems, identifying integration points and operational gaps to be addressed.
Strategic IT Planning - In collaboration with the agency’s leadership, Venture developed a strategic IT roadmap that outlined key initiatives for system integration and data consolidation, ensuring alignment with future business objectives and cybersecurity standards.
Phased Implementation - Prioritized the integration of critical systems to minimize disruption, while focusing on data and software platform unification across all departments.
System Testing and Optimization - Followed each implementation phase with extensive testing and adjustments to optimize system performance and ensure compatibility across the newly unified infrastructure.
Ongoing Support - Provided continuous monitoring and support to ensure the integrated systems remained aligned with business needs, making adjustments as required.
The impact
The IT consolidation led by Venture enabled the client to achieve streamlined operations and improved IT efficiency. The consolidated IT infrastructure reduced overhead costs by eliminating redundant systems and streamlining support processes, thereby allowing the agency to scale in future mergers and acquisitions.